Southern California Water Utility Improves Services with Maps, Data

Western Municipal Water District in Riverside, California, gives its  office and field staff easy access to location-based data and maps using GIS technology from Esri. Through Esri's small utility enterprise license agreement (ELA) the utility was able to expand its use of GIS technology to monitor underground service alerts, report leaks, perform preventive maintenance, monitor test stations, notify customers of shutoffs, and calculate fees for meter installations.

Western Municipal Water District serves roughly 24,000 retail and 8 wholesale customers with water from the Colorado River, State Water Project, and groundwater.

Esri's Small Utility ELA program affords utilities unlimited deployments of Esri's core ArcGIS platform as well as maintenance and support for products, staff training, passes to the Esri International User Conference, and Esri data models. The Small Utility ELA program is open to utilities with 100,000 or fewer meters/connections.

Internet: www.esri.com/suela