Intergraph Solutions Center achieves HDI Support Center Certification Designating Excellence

HDI, an IT service and support membership association and the industry's certification and training body, has once again awarded the Intergraph IT Solutions Center with its HDI Support Center Certification. This is the fourth consecutive HDI Certification awarded to the Intergraph Solutions Center.

Intergraph successfully underwent a thorough onsite audit of its Solutions Center Help Desk to verify its compliance to the HDI Support Center Certification Standard in order to achieve this prestigious designation.

For more than 30 years, the Intergraph Solutions Center has provided IT system support including help desk and deskside support to commercial and government clients. The Solutions Center currently serves more than 40 commercial, federal, state and local government clients and in 2009 addressed in excess of 250,000 client issues while maintaining an overall customer satisfaction rating of 96 percent.

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